Insurance company complaints – Who do you turn to?

Insurance Claim If you’ve had a bad experience with an insurance company, how do you go about making sure other consumers don’t have the same problem? Your state insurance regulators are responsible for making sure admitted companies handle your claims fairly and to the letter of the law. If you feel you haven’t been treated fairly, you don’t have to take the insurance companies decision as final. By taking your complaint to your state insurance department, you can hold your insurance company accountable and help other insurance consumers in the process.

Most states have specific proceedures for filing complaints against insurance companies. The first step in the resolution process is to contact the company or your agent to try to achieve a satisfactory conclusion to your problem. If you get nowhere, which is probably why you’re here reading this, then it’s time to file a formal complaint with your state’s insurance regulating department.

Each state uses a different term, whether insurance department, division of insurance or insurance commmission, they are all essentially the same. This is the state department responsible for agent licensing, company regulation, rate approval and consumer complaints. We have included a list of links to all 50 agencies responsible for insurance regulation. Simply follow the links below and look for the specific area of interest for consumer complaints to find out how to file a complaint against your insurance company.

Insurance company complaints – Who do you turn to?

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